Shipping Policy

At Angel Skylar, we carefully prepare and package every order so your press-on nails arrive safely and beautifully.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During launches, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Shipping Within Canada

We currently ship across Canada.

Shipping rates and available delivery options will be displayed at checkout based on your order and delivery location.

Estimated delivery times are provided at checkout where available. Please note that these are estimates and may vary depending on the shipping carrier and destination.

Processing time is separate from shipping/transit time.

Local Pickup

Local pickup may be available for customers in the Toronto area when offered at checkout or arranged directly with Angel Skylar.

Customers will be notified when their order is ready for pickup.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Order Tracking

When tracking is available for your selected shipping method, tracking information will be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside our reasonable control, including:

• Weather conditions

• Carrier delays

• Holidays and peak shipping periods

• Service interruptions

• Incorrect or incomplete delivery information

Angel Skylar will always do its best to assist with shipping concerns, but carrier delivery estimates cannot be guaranteed.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

We will do our best to update the address if the order has not yet shipped. Once an order has been shipped, we may not be able to change or redirect the delivery.

Additional shipping charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.

Lost or Missing Packages

If your package appears to be delayed or lost, please contact us with your order number and we will help you review the available tracking information and determine the appropriate next steps.

If tracking shows your package as delivered but you cannot locate it, please check around your property, mailbox, concierge or reception area, and with household members or neighbours before contacting us.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Your order number

• Clear photos of the damaged product

• Photos of the shipping packaging

We will review the issue and determine whether a replacement or refund is appropriate in accordance with our Refund & Return Policy.

International Shipping

At this time, Angel Skylar primarily ships within Canada.

If international shipping becomes available, applicable shipping charges, estimated delivery times, customs duties, taxes, and import fees may vary by destination.

Any applicable customs duties or import fees are generally the responsibility of the customer unless otherwise stated at checkout.

Questions About Your Order?

If you have questions regarding shipping or an existing order, please contact Angel Skylar Customer Care through the contact information provided on our website.

Please include your order number when contacting us so we can assist you more quickly.

Last updated: August 23, 2026