Refund policy

Refund & Return Policy

At Angel Skylar, every press-on nail set is carefully prepared and packaged to ensure it arrives beautiful and ready to wear. We want you to love your order, so please review our policy below before purchasing.

Returns & Exchanges

For hygiene and safety reasons, all press-on nail sales are final. We are unable to accept returns or exchanges for change of mind, incorrect size selection, or products that have been opened, worn, applied, or used.

Please review the product description, nail shape, length, and sizing information carefully before placing your order.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide:

  • Your order number

  • A brief description of the issue

  • Clear photos of the product and packaging

Once we review your request, we may offer a replacement or refund, depending on the circumstances.

Missing Items

If an item or accessory is missing from your order, please contact us within 7 days of delivery with your order number and photos of the package you received.

We will review the issue and arrange an appropriate resolution.

Custom Orders

Customized or made-to-order nail sets are final sale and cannot be returned, exchanged, or refunded unless they arrive damaged, defective, or incorrect.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible.

Orders may only be cancelled before they have been processed or shipped. Once an order has been prepared for shipment or shipped, it cannot be cancelled.

Shipping Issues

Angel Skylar is not responsible for delays caused by shipping carriers.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your delivery location and contact the shipping carrier first.

If you still need assistance, contact us and we’ll do our best to help.

Approved Refunds

If a refund is approved, it will be issued to your original payment method. Please allow several business days for your bank or payment provider to process and display the refund.

Original shipping charges are generally non-refundable unless the refund is due to an error on our part.

Contact Us

If you have any questions or concerns about your order, please contact Angel Skylar Customer Care through the contact information provided on our website.

We’re always happy to help make your Angel Skylar experience as smooth as possible.